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e-Commerce FAQ's   Do you have a question that's not answered here? Submit your question via our on-line Customer Service form.  All inquiries will be reviewed and answered within 24 hours. What is E-Commerce? Can you help me with my e-commerce needs? Do you offer secure server space for transferring credit card information? What's the best way to make my products available to on-line customers? What are the top 11 reasons I should accept secure credit card and check payments over the Internet? I already have a web site, can  add just your secure Shopping Cart System to my site? What are the primary features of your secure Shopping Cart System and why should I choose your product over any other? Will I generate a lot of new business once I launch my web site?

What is E-Commerce?
Electronic commerce is the buying and selling of goods and services over the Web. Companies no longer need a physical storefront - an on-line web presence can allows customers from all over the world to purchase goods and services 24 hours a day- 7 days a week!

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Can you help with my e-commerce needs?
Yes. OCWebSolution.com offers a FREE secure shopping cart with both of the Enhanced and E-commerce Hosting Plans as well as our BizEstore turnkey "do it yourself" system. All e-commerce solutions reside on a secure server using 128 bit encryption. Click here to learn more about our E-commerce Solutions.

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Do you offer secure server space for transferring credit card information?
YES! Our servers are equipped with the latest SSL technology so your customers can safely order your products or services online! Normally, any text sent from your browser is sent as plain text. This means that a hacker could potentially intercept the information sent from your browser and read it. However, by using the secure server (SSL), the information is encrypted before it is sent.

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What's the best way to make my products available to on-line customers?
With our SECURE integrated custom Shopping Cart and our BizEstore system- It's easy! Our e-com products are e-commerce enabled and ready to go! If you don't already have a Merchant Account we can help. We work with a very small group of customer service oriented and affordable Merchant companies who can quickly set-up your account for credit card processing and Verisign encryption. Our team will walk you through the process to ensure that you are selecting the right account to match your site's goals.

We will design your product catalog and online ordering system and provide site hosting on a secure server to provide peace of mind to your customers. Orders can be emailed directly to you or, if you don't have a computer, orders can be transmitted directly to your FAX.

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What are the top 11 reasons I should accept secure credit card and check payments over the Internet? 

(1) Increase your sales by changing your website from an electronic brochure into a money-making virtual storefront 

(2) Make it easy for customers to buy from you online-when impulse strikes! 

(3) Make Money While You Sleep! With your commerce-enabled website you can sell around the clock, every day of the week, automatically, without hiring a clerk to run the store! 

(4) Instant Gratification: Most on-line shoppers want to buy it now. If they can’t order from you online, they will most likely keep looking for a site where they can. 

(5) Your site can look and feel like the larger e-commerce sites creating a level playing field in which to compete.  

(6) The major reason most consumers buy on-line is because it's easy and convenient. They can shop any time, from home or office. 

(7) Your commerce-enabled website can help increase your market size by giving you access to credit card users across the country and around the world.  

(8) Recent studies show that online buyers tend to return to sites where they have purchased from before. An e-commerce enabled web site allows you to build customer loyalty and expand your market reach. 

(9) Maintain your competitive edge - consumers will choose on-line merchants who accept secure payments over the sites that do not. 

(10) By accepting credit cards online you can increase the credibility of your business and enhance your advertising efforts. Most on-line special offers allow the customer to pay credit card 

(11) At OCWebSolution.com all of our e-commerce tools provide proper security designed to protect sensitive payment information with our secure encryption technology. Your customers will feel safe and secure when ordering from your on-line business.

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I already have a web site, can I add just your secure Shopping Cart System to my site? 

Yes. If you transfer your site to one of our affordable hosting plans (enhanced plan: only $29.95 month or our e-commerce plan: only $49.95 month) the Shopping Cart System is included at no additional charge! You be given easy to follow directions and detailed information to help you integrate the Secure Shopping Cart to your existing web site. 

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What are the primary features of your secure Shopping Cart System and why should I choose your product over any other? 

We spent several months researching and utilizing many different shopping cart products. We found that the shopping cart system we are currently offering (Cart32) to be one of the easiest carts to customize and to link to an existing merchant account. This  completely customizable shopping cart will hold unlimited items and will feature the item name, part number, quantity, price, shipping, tax, weight and custom options. Flexible shipping options including shipping by weight, total cost, number of items and flexible tax options including tax rates for each state or country and flat tax support. Add multiple items at one time and utilize an easy-to -use web interface to manage all of your orders. Click here to learn more about our secure Shopping Cart System.

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Will I generate a lot of new business once I launch my web site?

Once you've launched your web site it doesn't necessarily mean that you'll have hundreds of customers a day looking at your site. Marketing a website, like any other aspect of your business, takes some time and commitment. You will want to let potential customers know about your site, including search engines, incorporation with your other advertising efforts, and networking with related sites and organizations. OCWebSolution.com offers many strategic marketing and promotion services, but cannot make any guarantees about the amount of traffic you will get or what position your site will rank in the search engines. The overall quality of your site design will help with establishing meaningful traffic to your website.

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